Bullitt East High School ("School," "we," "us," or "our") operates Charger Reserve, a room and resource scheduling application for authorized staff and administrators. This Privacy Policy describes how we collect, use, and protect information when you use the service.
1. Scope
This policy applies to Charger Reserve and related sign-in, booking, and notification features. It is intended for school employees and other authorized users. This application is not directed to the general public or to students for self-service booking unless explicitly enabled by the School in the future.
2. Information We Collect
We may collect the following categories of information:
- Account information — name, email address, profile image, and role (e.g., staff, approver, admin) provided through our authentication provider when you sign in.
- Booking and usage data — reservation details (resource, date, time, title, notes), approval actions, equipment requests, and in-app notifications related to your activity.
- Uploaded content — files you attach to meet booking requirements or resource photos uploaded by administrators.
- Calendar integration data — if you connect Google Calendar, we store OAuth tokens and sync booking events between Charger Reserve and your calendar as described in the product settings.
- Technical data — standard server and application logs (e.g., timestamps, error diagnostics) needed to operate and secure the service.
3. How We Use Information
We use collected information to:
- Authenticate users and enforce role-based access
- Process, display, and manage room and resource reservations
- Send booking confirmations, approval requests, reminders, and status updates
- Prevent scheduling conflicts and maintain an audit trail of approvals
- Operate optional calendar synchronization you enable
- Maintain, secure, and improve the application
4. How We Share Information
We do not sell your personal information. We may share information only as needed to operate the service:
- Within the School — approvers, administrators, and other authorized staff may see booking details required to manage facilities and schedules.
- Service providers — we use third-party vendors for hosting, authentication, email delivery, file storage, and calendar integration. These providers process data on our behalf under their own terms and privacy policies.
- Legal requirements — we may disclose information if required by law, court order, or to protect the rights, safety, and security of the School, users, or others.
5. Third-Party Services
Charger Reserve relies on third-party services that may collect or process data according to their policies, including authentication (Clerk), application hosting and database (Convex), email (Resend, if enabled), and Google Calendar (if you opt in). Your use of those integrations may be subject to additional terms from those providers.
6. Data Retention
We retain account and booking records for as long as needed to operate Charger Reserve, meet School record-keeping requirements, and resolve disputes. Soft-deleted or cancelled records may remain in the system for operational and audit purposes unless the School directs otherwise.
7. Security
We implement reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
8. Your Choices and Rights
You may update certain profile information through your account settings or by contacting the School. You may disconnect Google Calendar integration at any time in the application settings. Access to Charger Reserve is limited to authorized users; if your employment or authorization ends, your access may be deactivated.
Depending on applicable law, you may have rights to access, correct, or delete personal information. Requests should be directed to the School contact listed below.
9. Student and Educational Records
Where applicable, the School may handle certain information in accordance with the Family Educational Rights and Privacy Act (FERPA) and district policies. Charger Reserve is primarily a staff scheduling tool; any handling of student-related information will follow School and district guidance.
10. Children's Privacy
Charger Reserve is not intended for use by children under 13 for general public sign-up. Unauthorized accounts should not be created.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of the service after changes constitutes acceptance of the updated policy.
12. Contact Us
Questions about this Privacy Policy or our data practices should be directed to Bullitt East High School administration or your district technology office.
See also our Terms of Service.